猫咪tv

Frequently Asked Questions (FAQ)

• I have a medical emergency. What should I do?   

  Call 911. If you are on-campus, call 猫咪tv Police at 1-970-351-2245.  For a list of 24/7 emergency medical care facilities and for information about care for mental health crises, visit our Emergency and After Hours Care page. 

• What level of providers provide care at the Health Clinic? 

  Most of our care is provided by our nurse practitioner staff, along with care provided by our chiropractor. 

• Do I need student health insurance to access the Health Clinic? 

  No. All undergraduate students, graduate students and employees are eligible to use the Health Clinic. We do bill insurance for services. We accept many insurance plans, including: 

  o Health First Colorado (Colorado Medicaid) 

  o 猫咪tv employee health plans (except for Kaiser). 

• I have student health insurance. Is there a benefit for me in accessing the Health Clinic, compared to going off-campus for care? 

  Yes! If you have student health insurance, you will just pay a $20 copay for an office visit at the Health Clinic. After that, your healthcare at the Health Clinic is covered at 100% of the in-network charge for covered medical expenses鈥攁nd the $500 deductible is waived. Note: If labs or other services are sent to an outside lab, the $500 deductible will apply. 

• Where is the Health Clinic located? 

  We are conveniently located on the first floor of Cassidy Hall (corner of 19th St and 10th Ave). 

• Where can I park to access care at the Health Clinic? 

  If you have a 猫咪tv parking permit, street parking is available: 

  • On 10th Avenue or 19th Street
  • In student lots to the north and south of Cassidy Hall

   猫咪tv Parking Map   

  If you don鈥檛 have a 猫咪tv permit, there are a limited number of parking spaces located behind Cassidy Hall that are marked "Health Clinic Patient Parking.鈥�  In order to use these spaces, you must request and display a permit from the Health Clinic front desk. Be sure to make this request as soon as you arrive. Vehicles without a permit will be ticketed and towed.   

  There are designated accessible parking spaces on the northside of Cassidy Hall on 19th St and on the west side of Cassidy behind the Health Clinic. If you are unable to walk into the Health Clinic, call the front desk at 970-351-2412 for wheelchair assistance. 

• What hours is the Health Clinic open? 

  Our summer hours will operate through August 24th, 2025.  During the summer, we are open Monday and Wednesday 9:00 - 3:00 pm and Friday 9:00 - 1:00 pm. Starting on August 25, we will shift to our nine-month academic year schedule, when we are open from 9 am to 4 pm Monday, Tuesday, Wednesday and Friday. We are closed on Thursday, Saturday, Sunday and university holidays. For care anytime the Health Clinic is closed, please visit our Emergency and After-Hours Care page. 

• How much does it cost to access care at the University Health Clinic? 

  We will charge your health insurance for services we provide to you. (The exception to this is for medication provided to you from our pharmacy. We are not able to bill insurance for medication. However, we work to make medications as affordable as possible. We can charge medication to a student鈥檚 account.) 

  The amount that you will pay for medical services depends on the services you receive and your specific health insurance coverage. You are responsible for charges you incur and that your health insurance does not pay. At the time of service, we ask patients to pay any co-pay amounts. If you are a student who is unable to pay the copay amount at the time of service, talk with our staff to discuss the possibility of having your copay being charged to your 猫咪tv account. 

• Is the Health Clinic in-network for 猫咪tv employee health plans? 

  Yes, except for Kaiser.   

• Is the Health Clinic in-network with my insurance plan? 

  The Health Clinic is an in-network provider for many insurance plans, including: 

  • The student health insurance plan
  • Health First Colorado (Colorado Medicaid)
  • 猫咪tv employee health insurance plans (except for Kaiser)

  However, the Health Clinic is not an in-network provider for some health insurance plans (e.g., Kaiser and Tricare Prime--though we are in-network for Tricare Select). We are also not a provider for Medicaid plans for states other than Colorado. This means that if you subscribe to one of those plans and you access care at the Health Clinic, you could be responsible for most or all of your bill, according to this schedule of healthcare charges. 鈥疘f you鈥檇 like to access care at the Health Clinic but your insurance does not provide coverage at the Clinic, we suggest you consider purchasing a Bear Care Plan.   

  We recommend you contact your specific health insurance carrier prior to accessing care at the Health Clinic to make sure the Health Clinic is an in-network provider with your health insurance plan. The Health Clinic bills insurance under the name 鈥淐ampus Clinics鈥� in Greeley. When you call your insurance company or login to your insurance portal, see if "Campus Clinics" in Greeley is an in-network provider in your health insurance plan. 

• Can I get care at the Health Clinic if the Health Clinic is not in-network with my insurance plan? 

  Yes. We have developed our Bear Care Plan  just for you. Alternatively, you could choose to pay the standard charges for our services. 

• Do I need an appointment, or can I just walk-in for care? 

  Care for illness and injury is offered on a drop-in basis鈥攏o need for an appointment, just follow these instructions! Appointments are required for gynecological examinations and chiropractic visits--call us at 970-351-2412 to schedule.  

• Will my care be confidential? 

  Yes. Generally speaking, we are only allowed to share information with third parties if you sign a release authorizing the disclosure. Exceptions to this general rule may include situations involving danger to self or others; court orders; situations involving child abuse, neglect or domestic violence, reporting to public health authorities to help prevent or control disease; and other exceptions permitted by law. 

• I think I may have been sexually assaulted.  Can you help? 

  Yes. Visit our sexual assault webpage for a summary of medical care options at the Health Clinic and off-campus. 

• Do you offer gender-affirming care?  

  Yes. Check out our services webpage for more information.  

• Where can I learn more about the student health insurance plan? 

  Visit the Student Health Insurance Plan webpage. 

Still Have Questions?

For more information call the health center at 970-351-2412 or email tara.campbell@unco.edu.